We want you to be happy with your order! If you need to make a return, please follow the steps below:
Contact us first
Email us at shopbooksisters@gmail.com within 7 days of receiving your order to begin a return. Please include:
Order number
Name
Email address
Shipping address
Reason for return
Please do not send a return without first contacting us, as it will not be accepted.
Return shipping
Return postage is not covered, and original shipping fees are non-refundable.
Refund eligibility
Items must be returned in the same condition in which they arrived and in the original packaging.
Delivery/shipping fees are non-refundable.
Once your return is received and approved, you will receive an email confirmation and your refund will be processed to your original payment method.